Return Policy
Need to make a return? No worries, all the details are below. FYI, all refunds, or exchanges require a valid receipt or packing slip. And sorry, shipping and handling fees are not refundable. For the quickest response, please ship via UPS or FedEx.
All merchandise that is unopened and in original condition can be returned within 30 days of purchase.
Unfortunately, we do not accept returns for NIL product.
*Gift Cards are non-refundable.
Returns by mail
- Include a copy of your confirmation email or order details with your securely packaged return. If you don’t have this information, include a note with your name, email address, phone number, and order number. Your refund could be delayed if we can’t identify the original purchase details.
- Return shipping is at your expense. We’re not liable for lost or damaged packages. Please use a traceable, insured method of shipping when returning your item(s). UPS or FedEx are preferred carriers.
- Hold on to your tracking information and shipping receipt until you get your refund.
How long will it take to receive a refund?
Receiving and processing your return may take up to 10 business days. Receiving your refund can take 2-5 business days to reflect on your account.
